myCWT messaging is a convenient channel for travelers to connect with CWT.
Instead of connecting via phone or email, you can easily message a CWT counselor through Facebook Workplace or myCWT™ app and web, 24/7.
You will receive an immediate automated response and within minutes a CWT travel counselor will send you a message and be ready to manage your business travel needs including:
· Book trips
· Cancel or change travel
· Request copies of your itinerary
• Your company must be a client of CWT.
• Your company must have myCWT messaging service enabled.
• Your company must have approved Facebook Workplace integration with CWT’s messaging service.
If any of the above prerequisites are not met, please contact your company’s travel department for more information.