myCWT messaging – CWT’s chat-style messaging service for Facebook Workplace

myCWT messaging is a convenient channel for travelers to connect with CWT.

Instead of connecting via phone or email, you can easily message a CWT counselor through Facebook Workplace or myCWT™ app and web, 24/7.

You will receive an immediate automated response and within minutes a CWT travel counselor will send you a message and be ready to manage your business travel needs including:

· Book trips

· Cancel or change travel

· Request copies of your itinerary

And more…

Prerequisites
• Your company must be a client of CWT.
• Your company must have myCWT messaging service enabled.
• Your company must have approved Facebook Workplace integration with CWT’s messaging service.

If any of the above prerequisites are not met, please contact your company’s travel department for more information.