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Message CWT via Workplace
Message CWT via Workplace

Can I connect directly with a CWT counselor through Workplace?

Written by Anna Scislowska
Updated over a week ago

Instead of connecting via phone or email, you can easily message a CWT Travel Counselor via Workplace. Other channels are also available, myCWT ™ app and web, MS Teams, Slack and WhatsApp.

You will receive an immediate automated response and within minutes a CWT Travel Counselor will send you a message and be ready to manage your business travel needs including:

· Book trips

· Cancel or change travel

· Request copies of your itinerary

And more…

• Your company must be a client of CWT.
• Your company must have CWT’s messaging service enabled.
• Your company must have approved Workplace integration with CWT’s messaging service.

If any of the above prerequisites are not met, please contact your company’s travel department for more information.

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