Skip to main content
All CollectionsContact CWT for help
Message CWT via Workplace
Message CWT via Workplace

Can I connect directly with a CWT counselor through Workplace?

A
Written by Anna Scislowska
Updated over 10 months ago

Instead of connecting via phone or email, you can easily message a CWT Travel Counselor via Workplace. Other channels are also available, myCWT ™ app and web, MS Teams, Slack and WhatsApp.

You will receive an immediate automated response and within minutes a CWT Travel Counselor will send you a message and be ready to manage your business travel needs including:

· Book trips

· Cancel or change travel

· Request copies of your itinerary

And more…

Prerequisites:
• Your company must be a client of CWT.
• Your company must have CWT’s messaging service enabled.
• Your company must have approved Workplace integration with CWT’s messaging service.

If any of the above prerequisites are not met, please contact your company’s travel department for more information.

Did this answer your question?