CWT’s messaging service is a convenient channel for travelers to connect with CWT.
Instead of connecting via phone or email, you can easily message a CWT Travel Counselor via the messaging icon on myCWT™ app and web. Other channels are also available, MS Teams, Workplace, Slack and WhatsApp.
You will receive an immediate automated response and within minutes a CWT Travel Counselor will send you a message and be ready to manage your business travel needs including:
· Book trips
· Cancel or change travel
· Request copies of your itinerary
And more…
Prerequisites:
• Your company must be a client of CWT.
• Your company must have CWT’s messaging service enabled.
If any of the above prerequisites are not met, please contact your company’s travel department for more information.