CWT’s messaging service is a convenient channel for travelers to connect with CWT.

Instead of connecting via phone or email, you can easily message a CWT Travel Counselor via the messaging icon on myCWT mobile app and web. Other channels are also available, MS Teams, Workplace, Slack and WhatsApp.

You will receive an immediate automated response and within minutes a CWT Travel Counselor will send you a message and be ready to manage your business travel needs including:

· Book trips

· Cancel or change travel

· Request copies of your itinerary

And more…
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Prerequisites:
• Your company must be a client of CWT.
• Your company must have CWT’s messaging service enabled.
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If any of the above prerequisites are not met, please contact your company’s travel department for more information.